KANCHA

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Payment Policy

Kancha Payment Policy

At Kancha, we aim to provide a smooth and secure shopping experience for our valued customers. The following payment policy outlines the available payment methods and key terms regarding payments for purchases made on our website, kanchashop.com.

Accepted Payment Methods

We accept the following payment methods:

UPI (Unified Payments Interface):

  • We offer the convenience of UPI payments. Customers can make secure payments directly from their UPI-enabled apps.
  • Please ensure that your UPI account is active and has sufficient funds before completing your purchase.

Credit and Debit Cards:

  • We accept all major credit and debit cards, including Visa, MasterCard, and RuPay.

Net Banking:

  • Payments can be made through net banking services from all major Indian banks.

Wallet Payments:

  • We accept payments through popular digital wallets such as Paytm, PhonePe, Google Pay, and others.

Currency

  • All prices listed on our website are in Indian Rupees (INR).
  • Payments must be made in INR.

Payment Confirmation

  • Once a payment is completed, you will receive an order confirmation via email at the registered email address. This email will serve as your receipt and include details of your purchase.

Failed or Declined Transactions

  • If your transaction fails or is declined by your bank or payment provider, Kancha will not be liable for any charges levied by your bank.
  • In case of a failed transaction, you may attempt the payment again with a different payment method.

Payment Security

  • All transactions on kanchashop.com are secured and encrypted to protect your personal and financial information.
  • We follow the highest industry standards to ensure that your payment details are secure during processing.

Refunds

  • Refunds are issued only in cases of damaged or defective products at the time of delivery. Please refer to our Return Policy for detailed information on eligibility and the process for refunds.

Fraud Prevention

  • To protect against fraudulent transactions, Kancha reserves the right to cancel any order if we suspect the payment is unauthorized or potentially fraudulent.

Disputes

  • In case of any dispute regarding payments, please contact our customer care at +917827519800 or email us at kanchaworks@gmail.com. We will do our best to resolve any issues within a reasonable time frame.

Changes to the Payment Policy

  • Kancha reserves the right to amend this Payment Policy at any time. Any changes will be updated on this page and are effective immediately upon posting.

For any further questions or assistance regarding payment methods, please feel free to reach out to us at kanchaworks@gmail.com or call us at +917827519800.